Ticket Information
The Roy Wilkins Auditorium Box Office is staffed based on the needs of each event. For concerts and Minnesota Roller Derby bouts, the Roy Wilkins Auditorium Box Office generally opens at 5 p.m. the day of the event.
Please refer to the calendar of events for details and ticket information regarding specific events.
When the Roy Wilkins Auditorium Box Office is closed, tickets for events at Roy Wilkins Auditorium may be purchased at the Grand Casino Arena Box Office during normal business hours.
The Grand Casino Arena Box Office is located in the main lobby at the southeast entrance of Grand Casino Arena (Gate 1). There are no Ticketmaster convenience charges on tickets purchased at the Grand Casino Arena Box Office for events at Roy Wilkins Auditorium.
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Box Office Hours
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Grand Casino Arena Box Office Regular Hours
Monday – Friday from 12 p.m. - 5 p.m.
Closed Saturday and Sunday.
Event Days: Open four hours prior to ticketed event time.
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Advance Tickets
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Many events at Roy Wilkins Auditorium offer pre-purchase ticket options. Individual tickets for Roy Wilkins Auditorium events on sale to the public may be purchased at the following locations:
- In person at the Grand Casino Arena Box Office*
- Online at Ticketmaster.com
- Ticketmaster app for Apple and Android
Only credit card payment and Grand Casino Arena gift cards are accepted for box office transactions. Cash is not accepted.
*Select shows may not offer in-person sales. These exceptions will be indicated on individual event show pages.
Please note: Tickets are not available to purchase at the arena box office on the first day of the general public on sale for non-Wild events (i.e., concerts, family shows). During this time, tickets may be purchased online at Ticketmaster.com. Any remaining tickets following the first day of the general public ticket sales will be available for purchase at the box office on the next business day the box office is open.
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Day Of Event Tickets
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Many events at Roy Wilkins Auditorium sell tickets on the day of their event at the Roy Wilkins Auditorium Box Office.
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Methods of Accepted Payment
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- Major credit or debit cards (American Express, Visa, MasterCard, and Discover)
- Mobile payment (Apple Pay, Google Pay, etc.)
- Grand Casino Arena gift cards
Cash, personal checks, company checks, traveler’s checks and Ticketmaster gift cards are not accepted.
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Gift Cards
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Gift cards are available for purchase online or in person at the Grand Casino Arena Box Office. Gift cards may be used to purchase tickets for Grand Casino Arena, Saint Paul RiverCentre and Roy Wilkins Auditorium events in person at the box office and concessions in Grand Casino Arena. Grand Casino Arena gift certificates are not accepted for concessions at Saint Paul RiverCentre or Roy Wilkins Auditorium.
Order Grand Casino Arena gift cards online here and enter the promo code GIFT to purchase gift cards. Gift cards will be mailed. Please indicate mailing address when ordering.
Grand Casino Arena gift cards may not be used for Ticketmaster purchases. The Grand Casino Arena Box Office does not accept Ticketmaster gift cards for purchases.
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Secondary Ticket Market Consumer Warning
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The only authorized ticket sales agents for Roy Wilkins Auditorium and Xcel Energy Center events are the Xcel Energy Center Box Office, Roy Wilkins Auditorium Box Office and Ticketmaster. Tickets purchased from any other source may not be valid. Xcel Energy Center and Roy Wilkins Auditorium are not able to honor, replace or refund invalid tickets. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Craigslist, StubHub, etc.), you risk purchasing counterfeit or invalid tickets.