FAQs

Bike Parking

With such an accessible city, biking is encouraged, especially as it aligns nicely with Saint Paul RiverCentre’s sustainability goals. Our bike racks are made of recycled content and are yet another step in reducing our carbon footprint and providing a setting that encourages sustainable choices. Click here for a map of our bike rack locations. Please note our bike racks are reserved for non-motorized bikes only.

Business Center

Loffler Business Center is conveniently located inside Saint Paul RiverCentre and can fulfill your copying, binding, printing and signage needs. Clients and exhibitors are encouraged to submit business center orders before arrival. By doing so, shipping fees (Fed Ex, UPS, etc.) will be eliminated. Final products can be delivered directly to your booth or registration desk upon your arrival. Click here to learn more about the location, hours and services of the Loffler Business Center.

Cash Machines

Saint Paul RiverCentre is equipped with two (2) cash machines. A TCF Bank cash machine is located at the end of the skyway that connects the RiverCentre Parking Ramp to our facility. A Wells Fargo cash machine is located at Gate 1 of Xcel Energy Center, next to the Xcel Energy Center Box Office.

Conceal and Carry Policies

Electric Car Charging Stations

The Saint Paul RiverCentre Parking Ramp is equipped with electric car charging stations. These charging stations offer simple, safe and convenient access to electricity while your car is parked in our parking ramp.

Free Wireless Internet

Saint Paul RiverCentre was and still is one of the first convention centers in the nation to offer free wireless internet throughout the entire facility. This service is available to everyone who walks through our doors. Event Planners. Attendees. Exhibitors. Everyone. It is as simple as clicking "accept" on the terms and conditions page and away you go. No codes. No hassles.

Headwaters Café

Located on the lobby level of Saint Paul RiverCentre, Headwaters Café offers visitors a fresh-from-scratch alternative to standard convention center hospitality. Our extensive menu of soups, salads, sandwiches, desserts and daily features, along with your favorite coffee, tea or latte, is sure to offer something for everyone. The bar at Headwaters Café, which opens in support of evening events, offers cold beer and sodas, wine and a variety of cocktails as well as a bar menu featuring tasty appetizers. Click here to view the menu and hours.

Helium Balloons

We know you’re excited to celebrate, but perhaps flowers will have to do. Helium balloons carried in by attendees are prohibited inside Saint Paul RiverCentre and Roy Wilkins Auditorium.

Lost and Found

Lost an item? We want to help you find it. During events, lost and found items are turned into the event promoter. Items not retrieved during an event are brought to the lost and found department within our facility. To inquire about a lost item after an event, please call (651) 265-4817.

Nursing Mothers and Baby Changing Stations

Nursing mother? Bringing your child to the event? No worries! We have areas set aside to make sure your experience is hassle free. Our mother’s room is features a secure room, comfortable chair, dim lighting and an electrical outlet.  Baby changing stations are located in all public restrooms. In addition, family restrooms are available throughout Saint Paul RiverCentre.  Ask one of our team members and we will be sure to help you locate these amenities, as we get these types of requests all the time.

Online Ordering

Saint Paul RiverCentre sells facility services directly to exhibitors and assists both exhibitors and show management during events. Gone are the days of faxed-in paper forms and unsecured ordering. We are proud to offer online ordering to exhibitors which allows them to order in a more convenient and secure fashion, and stores historical ordering information to make purchasing for future events even more hassle free. Click here to go to the online ordering and rate page.

Outside Food and Beverage

Outside food and beverages are prohibited for attendees, exhibitors and event promoters. Hungry? Stop by Headwaters Café or one of our concession stands or vending machines.

RiverCentre Parking Ramp

Looking for front door parking that is connected to us via skyway? Drive no further than the RiverCentre Parking Ramp. The RiverCentre Parking Ramp accepts credit cards as well as cash for payment. Parking rates vary based on event but typically run between $10 - $15. Click here for a map and driving directions.

Skyway Connected

Let’s face it, winter does exist in Minnesota, but it shouldn’t slow you down from attending events. The Saint Paul RiverCentre Parking Ramp is conveniently attached to our facilities via a climate controlled skyway, meaning you never have to set foot in the elements if the day isn’t favorable. In addition, Saint Paul RiverCentre is connected to the downtown skyway system, making it easy to walk indoors to local hotels and restaurants.

Smoking Policies

Under the provisions of the Minnesota Clean Indoor Air Act of 1975, Saint Paul RiverCentre and Roy Wilkins Auditorium are non-smoking buildings. Smoking, including the use of e-cigarettes, vaporizers, or similar products, is not permitted within 25 feet outside any entrance or exit. This policy includes our enclosed loading dock.

Wheelchairs and Motorized Scooters

A limited number of wheelchairs are available to be checked out on a first come, first served basis. Wheelchairs are to be used onsite and are not permitted to leave the property. Saint Paul RiverCentre does not have motorized scooters. Click here for more ADA information.